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Duke Energy Report Outage Phone Number

Written by Ben Javu Jul 08, 2022 ยท 3 min read
Duke Energy Report Outage Phone Number

Table of Contents

Power restored to 4,000 Belmont homes without power for 12 hours
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Introduction

If you are a Duke Energy customer and experiencing a power outage, you might be wondering how to report it and get an update on when the power will be restored. In this article, we will provide you with the Duke Energy report outage phone number and answer some frequently asked questions about power outages.

What is Duke Energy?

Duke Energy is an American electric power holding company headquartered in Charlotte, North Carolina. It is one of the largest electric power holding companies in the United States, providing electricity to over 7 million customers in six states.

What is the Duke Energy Report Outage Phone Number?

To report a power outage to Duke Energy, you can call their toll-free number: 1-800-769-3766. You can also report an outage online through their website or mobile app.

FAQs About Duke Energy Outages

How Do I Know if There is a Power Outage in My Area?

You can check the Duke Energy outage map on their website or mobile app to see if there are any reported outages in your area. You can also sign up for outage alerts to receive updates on your phone or email.

What Causes Power Outages?

Power outages can be caused by various factors, including severe weather conditions, equipment failure, and human error. Duke Energy works to prevent power outages by regularly maintaining and upgrading their equipment.

How Long Does it Take to Restore Power?

The time it takes to restore power depends on the cause and extent of the outage. Duke Energy has a team of professionals who work around the clock to restore power as quickly and safely as possible.

Tips for Dealing with Power Outages

Stay Safe

During a power outage, it is important to stay safe and avoid any hazards. Use flashlights instead of candles, and never use a generator indoors. If you see a downed power line, stay away and call Duke Energy immediately.

Stay Informed

Stay informed about the outage by checking the Duke Energy outage map and signing up for outage alerts. You can also follow Duke Energy on social media for updates.

Have a Plan

Create a plan for what to do during a power outage, including stocking up on non-perishable food and water, having a backup power source, and knowing how to contact Duke Energy.

Conclusion

In this article, we have provided you with the Duke Energy report outage phone number and answered some frequently asked questions about power outages. Remember to stay safe, stay informed, and have a plan during a power outage. If you have any further questions or concerns, don't hesitate to contact Duke Energy.
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